This Data Request Policy outlines DraughtLab, LLC's policies and procedures for responding to such formal requests for Customer Content. Any capitalized terms used in this Data Request Policy that are not defined will have the meaning set forth in the Terms of Service. In the event of any inconsistency between the provisions of this Data Request Policy and the Terms of Service or Contract with a Customer, as the case may be, the Terms of Service or written agreement will control. "We", "Our" and "Us" refers to DraughtLab, LLC.
Third parties seeking Customer Content should contact the Customer regarding such requests. The Customer controls the Customer Content and generally gets to decide what to do with all Customer Content.
Except as expressly permitted by the Contract or as described in this policy, We will only disclose Customer Content in response to valid legal process. We require a search warrant issued by a court of competent jurisdiction or the equivalent legal process in the applicable jurisdiction to disclose the contents of Customer Data. We do not voluntarily disclose any data to governmental entities unless (a) there is an emergency involving imminent danger of death or serious physical injury to any person, or (b) to prevent harm to the Services or Customers. We also does not voluntarily provide governments with access to any data about users for surveillance purposes.
All requests by governmental entities or parties involved in litigation seeking content data associated with Customers who are under contract with DraughtLab, LLC, should be sent to firstname.lastname@example.org.
All requests should include the following information: (a) the requesting party, (b) the relevant criminal or civil matter, and (c) a description of the specific Customer Content being requested, including the relevant Customer's name and relevant Authorized User's name (if applicable), and type of data sought.
Requests should be prepared and served in accordance with applicable law. All requests should be focused on the specific Customer Content sought. All requests will be construed narrowly by Us, so please do not submit unnecessarily broad requests. If legally permitted, Customer will be responsible for any costs arising from Our response to such requests.
Unless We are prohibited from doing so or there is a clear indication of illegal conduct or risk of harm, We will notify the Customer of the request before disclosing any of Customer's Customer Content so that the Customer may seek legal remedies. If We are legally prohibited from notifying the Customer prior to disclosure, We will take reasonable steps to notify the Customer of the demand after the nondisclosure requirement expires.
We require that any individual or entity issuing legal process or legal information requests (e.g., discovery requests, warrants, or subpoenas) ensure that the process or request is properly domesticated. We do not accept legal process or requests directly from law enforcement entities outside the U.S. Foreign law enforcement agencies seeking data should proceed through a Mutual Legal Assistance Treaty or other diplomatic or legal means to obtain data through a court in the U.S.